Returns will be accepted under the following conditions:
- Quality/Manufacturing defect in the product.
- In-transit Damage during shipment
- Shelf life product < 25% of the Product life
- Return will be acceptable within 15 days of the day of delivery.
Refund policy
- If the order or the item(s) that cancelled have not been shipped yet, the money will be refunded to you within 5-7 business days after the cancellation request is duly processed by us.
- In case of cancellation once the shipment has already been dispatched or if it is being returned, we process the refund once the products have been received and verified at our warehouse.
- For payments done through credit/debit cards or net banking, the refund will be processed to the same account from which the payment was made within 24-48 business hours of us receiving the products back. It may take 5-7 additional business days for the amount to reflect in your account.
- For cash on delivery transactions, we will initiate a bank transfer against the refund amount against the billing details shared by you. This process will be completed within 7-10 business days of us receiving the products back.
- In case of a return/replacement/refund, we process the refund once the products have been received and verified at our warehouse.
- For payments done through credit/debit cards or net banking, the refund will be processed to the same account from which the payment was made within 24-48 business hours of us receiving the products back. It may take 5-7 additional business days for the amount to reflect in your account.
- For cash on delivery transactions, we will initiate a bank transfer against the refund amount against the billing details shared by you. This process will be completed within 7-10 business days of us receiving the products back.